Delivery infrastructure for growing businesses.
Whether you're an online store shipping daily orders or an enterprise managing complex logistics, Twasal Awasal scales with you.
E-commerce & Retail
Daily order fulfilment with reliable COD handling, branded customer notifications, and returns management — so you can focus on growing your store.
- ›Daily order pickup from your warehouse or store
- ›Reliable cash-on-delivery collection and reconciliation
- ›Branded SMS and WhatsApp updates to your customers
- ›Returns and reverse logistics managed end-to-end
- ›Direct integration with popular e-commerce platforms
Typical Outcome
E-commerce clients see fewer failed deliveries and faster cash reconciliation within the first month.
What you get
SMEs & Distributors
Predictable, prepaid delivery bundles that scale as your order volume grows — with a dedicated account manager from day one.
- ›Predictable prepaid monthly bundles
- ›Per-delivery rates that improve as you scale
- ›Dedicated account manager from day one
- ›Live dashboard with delivery and cost visibility
- ›Returns and exchanges fully managed
Typical Outcome
Distributors consolidate multiple informal courier arrangements into one accountable, trackable partner.
What you get
Enterprise & Corporate
Custom SLAs, executive-level reporting, and a dedicated operations team for organisations with complex, high-volume logistics needs.
- ›Custom service-level agreements tailored to your operation
- ›Executive-level reporting and quarterly business reviews
- ›Dedicated operations team and priority escalation line
- ›Multi-branch and multi-city coordination
- ›Volume-based pricing with transparent cost reporting
Typical Outcome
Enterprise partners gain a single point of accountability across multi-branch and multi-city delivery operations.
What you get
Postal & Government
Supporting national and regional postal coordination with secure handling, audit trails, and compliance-ready documentation.
- ›Secure handling protocols for sensitive shipments
- ›Immutable audit trails on every shipment
- ›Compliance-ready documentation and reporting
- ›Coordinated multi-location operations
- ›Discreet, vetted driver network
Typical Outcome
Public-sector partners benefit from transparent, auditable delivery records for every shipment.
What you get
Let's build a delivery plan around your business.
Speak with our business team — we'll recommend the right plan and have you set up within days.
Twasal Awasal is the right fit for you if:
- You need to send a single parcel across Muscat — same-day or next-day
- You run an online store and want reliable fulfilment, COD handling, and live tracking
- You ship 50–600+ parcels a month and need better rates with dedicated account support
- You're a corporate or government partner needing audit-ready reporting on every delivery