Services

Every kind of delivery. One trusted network.

From a single parcel across Muscat to freight crossing borders, Twasal Awasal moves it all — with AI-driven planning behind every shipment.

Domestic

Domestic Last-Mile & Courier

Same-day and next-day delivery across Muscat and Oman's major cities. Built for everyday parcels, documents, and time-sensitive deliveries.

Same-day delivery within Muscat

Book before 12:00 GST for same-day handover, anywhere in Muscat governorate.

Next-day delivery across Oman

Reliable next-day reach to Sohar, Nizwa, Salalah, and every major Omani city.

Live GPS tracking on every run

Sub-minute GPS updates on every active shipment, available to sender and recipient.

Digital proof of delivery

Photo, signature, and timestamp captured at the door — exportable in one click.

Cargo

Cargo & Freight

Heavier shipments and bulk cargo moved across Oman and the wider GCC — from single pallets to full truckloads.

Domestic and GCC cross-border cargo

Single pallet to full truckload, moved across Oman and the wider GCC corridors.

Flexible vehicle options

Right-sized vehicles for bulk, oversized, and special-handling loads.

Real-time shipment status & ETA

Continuous status updates and accurate ETA windows from pickup to drop-off.

Dedicated coordination

A named coordinator for every time-critical or high-value freight movement.

International

International Shipping

Send documents, parcels, and freight to major destinations worldwide, with full customs documentation support handled on your behalf.

International parcel & document delivery

Reliable outbound shipping to major destinations across Europe, Asia, the Americas, and Africa.

Customs documentation & clearance

Our team handles all customs paperwork — you ship, we clear.

End-to-end tracking

One tracking number from Oman to destination — fully visible at every leg.

Competitive international rates

Volume-negotiated rates on every major international corridor.

E-commerce

E-commerce & Cash-on-Delivery

Built for online sellers who need reliable fulfilment and transparent cash-on-delivery handling — without managing a delivery fleet themselves.

COD with real-time reconciliation

Collected, tracked, and reconciled — with a full audit trail for every cash transaction.

Automated SMS & WhatsApp updates

Branded customer notifications at every shipment milestone — zero effort from your team.

Returns & reverse logistics

Returns handled end-to-end, including pickup, inspection, and refund coordination.

E-commerce platform integration

Direct integration with popular e-commerce platforms — orders flow straight to dispatch.

Enterprise

Enterprise & Postal Network Solutions

For corporates, government entities, and high-volume shippers who need a dedicated logistics partner with enterprise-grade reporting and account management.

Dedicated account management

A named account director and priority support line — your team is never on a queue.

Custom SLAs & volume pricing

Custom service-level agreements and volume-based rates tailored to your operation.

Executive dashboards & reporting

Live performance dashboards and audit-ready reports for every stakeholder.

Multi-branch coordination

Coordinated delivery operations across multiple branches and locations, with consolidated reporting.

Ready to ship

Not sure which service fits your shipment?

Tell us what you're sending and where — we'll recommend the right service and give you a clear, upfront quote.

Twasal Awasal is the right fit for you if:

  • You need to send a single parcel across Muscat — same-day or next-day
  • You run an online store and want reliable fulfilment, COD handling, and live tracking
  • You ship 50–600+ parcels a month and need better rates with dedicated account support
  • You're a corporate or government partner needing audit-ready reporting on every delivery

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