Transparent delivery rates. Built to scale.
Sending one parcel or one thousand — choose the option that fits, and upgrade any time as your volume grows.
For occasional senders.
No account or commitment required — pay per shipment, weight-based, with full tracking and proof of delivery included.
| Weight | Description | Market Rate | Twasal Awasal Rate | You Save |
|---|---|---|---|---|
| Up to 3 kg | Document, small parcel | OMR 2.50–3.50 | OMR 1.80 | 28% |
| 3 – 5 kg | Medium parcel (shoe box) | OMR 3.50–5.00 | OMR 2.50 | 30% |
| 5 – 10 kg | Large parcel, appliance | OMR 5.00–7.50 | OMR 3.50 | 30% |
| 10 – 20 kg | Bulk / heavy item | OMR 8.00–12.00 | OMR 5.50 | 31% |
Items exceeding 20 kg or oversized shipments are quoted on request. All rates include Muscat city-wide last-mile delivery with digital proof of delivery.
Send a ParcelFive plans. One scalable network.
Prepaid model — your bundle is paid upfront and credits are loaded immediately. Twelve-month terms recommended for Starter and Business plans.
Starter
One-time enrollment: OMR 50 · Effective OMR 1.98 per delivery
50 deliveries per month
Home-based sellers, micro e-commerce businesses, and small F&B operators with a clear growth path.
- Full Muscat city and suburban zone coverage
- Digital dashboard — create and track orders online
- Shared account manager (response within 4 hours)
- Digital Proof of Delivery on every shipment
- Monthly delivery performance report
- Upgrade at any time — no lock-in penalties
- Additional deliveries: OMR 2.50 per shipment
Business
One-time enrollment: OMR 75 · Effective OMR 1.99 per delivery
100 deliveries — 90 local, 10 international
Growing retailers, online stores, and small importers and distributors.
- International deliveries included in your bundle
- Digital dashboard with live shipment tracking
- Shared account manager (response within 2 hours)
- Digital POD with automated customer notifications
- Freight coordination for imports and exports
- Monthly performance and cost breakdown report
- Additional deliveries: OMR 2.25 per shipment
Professional
One-time enrollment: OMR 100 · Effective OMR 1.75 per delivery
200 deliveries — 175 local, 25 international
Construction firms, property developers, medical suppliers, and mid-size importers.
- Dedicated Account Manager — response within 1 hour
- Digital dashboard, client portal, live tracking, and reporting
- Weekly performance reporting (SLA, success rate, and costs)
- Returns and reverse logistics included, end-to-end
- Priority dispatch — your shipments scheduled first
- Additional local deliveries: OMR 1.00 per shipment
Enterprise
One-time enrollment: OMR 125 · Effective OMR 1.57 per delivery
350 deliveries — 300 local, 50 international
Larger SMBs, construction companies, wholesale distributors, and active importers.
- Dedicated account manager with priority phone support
- Client dashboard with advanced analytics
- Weekly performance reporting and quarterly business review
- Warehousing coordination support included
- Priority dispatch — your orders first in the schedule
- Additional deliveries: OMR 1.75 per shipment
Elite
One-time enrollment: OMR 150 · Effective OMR 1.33 per delivery
600 deliveries — 500 local, 100 international
High-volume businesses requiring a fully managed outsourced logistics operation.
- Oman-wide coverage plus all international destinations
- Dedicated account director and dedicated operations team
- Custom-branded client portal with API integration
- Daily reporting with real-time executive dashboard
- Warehousing management support (up to 200 sqm)
- Custom SLA agreements with a dedicated escalation line
- Additional deliveries: OMR 1.50 per shipment
Weight-based pricing — 20 to 33% below standard walk-in rates.
Same per-delivery rates across all plans. Prepaid bundles unlock the biggest savings on every weight tier.
Items exceeding 20 kg or oversized shipments are quoted on request. All rates include Muscat city-wide last-mile delivery with digital Proof of Delivery.
Prepaid Account
Available on all plans from day one
- · Pay your monthly bundle upfront — credits loaded immediately
- · Use deliveries at any point during the calendar month
- · Top up at your bundle rate if you require additional deliveries
- · Unused credits roll over for up to 30 days (maximum 25% of bundle value)
- · Full dashboard access: upload shipments, track deliveries, and monitor spend in real time
Postpaid Account
Available to high-volume clients by application
- · Minimum 200 deliveries per month required to qualify
- · Biweekly billing cycle — invoices issued every 14 days
- · Itemised invoice per delivery, broken down by weight tier and destination
- · Same bundle rates as prepaid — no postpaid surcharge applied
- · Credit approval requires a signed agreement and a 2-week prepaid trial
Begin your complimentary two-week pilot
No commitment. No risk. Full access to the Twasal Awasal platform — dashboard, live tracking, digital Proof of Delivery, and reporting — included from day one.
Twasal Awasal is the right fit for you if:
- You need to send a single parcel across Muscat — same-day or next-day
- You run an online store and want reliable fulfilment, COD handling, and live tracking
- You ship 50–600+ parcels a month and need better rates with dedicated account support
- You're a corporate or government partner needing audit-ready reporting on every delivery